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How to boost operational efficiency with Managed Services?

A company’s success is determined by the efficiency and strengths of its different departments, each completing different tasks with different skills, with the same goal: company growth. As such a company’s core business shouldn’t be managing their customer communications platform. It’s ours. Read More

5 Reasons To Take a Team Time-Out

5 Reasons to take your team on a Team Time-out (TTO). Yes, taking a team time-out is an investment and it often doesn’t come easy or cheap. But read on, and you’ll understand why it will pay big dividends over time! Reason 5: Have Fun. Reason 4: Build Relationships. Reason 3: Set the stage for ... Read More

The world of customer experience: Outside-In versus Inside-Out

Blog about how creating a customer focused communication process by taking a closer look on the two paradigms in businesses: Inside-Out vs. Outside-In approach. Read More

How the right CCM platform will give your organization wings

A CCM platform should be designed to fit your needs by focussing on three major components; Design, Communication, and Analysis. Read More

How to make a good day even better!

How would a day in the life look like when your employees do have the CCM platform they require? Let's have a look! Read More

How to turn a good day into a headache

What happens if you don't have a central CCM platform? How frustrating can a lack of agility be? Read More

Time to reduce the workload of your IT team

We help companies improve customer experience and engagement by providing software for multichannel communications. Read More

Communication Relevancy in Telco Sector

Customer Communication improvement ideas for Telco's : relevant communications for better customer engagement Read More

5 critical concepts to make document design more efficient

Based on our experiences we discovered several design concepts that can make a huge difference when designing communications. Read More

3 Ways to Approach Multichannel Customer Communication

What is active and passive multichannel communication and how can we even go further? Responsive communication improves your customer experience. Read More