A company’s success is determined by the efficiency and strengths of its different departments, each completing different tasks with different skills, with the same goal: company growth. As such a company’s core business shouldn’t be managing their customer communications platform. It’s ours.Read More
5 Reasons to take your team on a Team Time-out (TTO). Yes, taking a team time-out is an investment and it often doesn’t come easy or cheap. But read on, and you’ll understand why it will pay big dividends over time! Reason 5: Have Fun. Reason 4: Build Relationships. Reason 3: Set the stage for ...Read More
Blog about how creating a customer focused communication process by taking a closer look on the two paradigms in businesses: Inside-Out vs. Outside-In approach.Read More
What is active and passive multichannel communication and how can we even go further? Responsive communication improves your customer experience.Read More
