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Scriptura Engage 18.10: New Fall release available!

New season, new release! We are very pleased to announce the release of Scriptura Engage v18.10. This release, we mainly focused on some changes of LiveDocs and creating actionable communications by using the Web Designer. Read More

ENGAGE18: Revealing the future standards of customer communications

On the 25th & 26th of October, Inventive Designers hosted ENAGE18 for its customers and partners. And engage we did. A broad international audience of business experts, marketers and C-level executives herded together in Antwerp to catch a glimpse of the future standards of customer communications. Read More

How business user empowerment boosts operational efficiency

Today’s companies and their communication platforms and digital transformation programs are too technology-driven, business users have to rely on IT to make the necessary changes to templates as the tools are too complex for them. This impedes operational efficiency, so how to boost it? Read More

How to improve operational efficiency in multilingual and multibrand environments?

In business speed is everything. Delivering relevant, individualized and consistent customer communications is crucial and you need operational efficiency to do so. Yet this is something that a lot of companies lack in multilingual and multibrand environments. Read More

How to boost your organization with customer experience management?

Customers are becoming more demanding in what type of communications they receive and how these are delivered. In today’s market in which the customer experience is paramount, flexibility and agility are must-haves for companies eager to succeed, but how do you boost business agility? Read More

Why make your communications as dynamic as possible?

Along with technology and the possibilities brought by big data and social media, customer expectations have come a long way. Technology and the current digital era, enable companies to make their customer journey as pleasant as possible with individualized, actionable and relevant communications. Read More

How to achieve smooth digital customer communication

As modern customer communications are too silo-driven, with different company departments using isolated and nonintegrated software, customers are faced with confusing and unsatisfactory customer experience instead of a high-level CX that boosts brand loyalty and digital adoption. But how? Read More

Why communication is critical in Customer Experience

Always, effective and powerful communication is foundational. If your company lacks this aspect, other aspects of your customer’s experience will not matter that much. Communication is the adhesive that makes sure your customer experiences never fall apart. Read More

Scriptura Engage's Summer Release is available.

Scriptura Engage. v18.07 is avaiblabe. We introduced functionality that helps you managing and organising resources. “Resource Browser” allows you to browse and search resources via an easy web interface. “Resource Promotion” puts you in control of the lifecycle, define tasks, keep multiple versions and manage the promotion through different stages of deployment. Read More

What You See Is What You Brand

Getting information consistent with the brand guidelines across all channels contributes greatly to the customer experience of a company, but who can create stunning brand-loyal communications without HTML and CSS knowledge? Read More