Read. Gather Ideas. Discuss.

Clear and digital customer interactions form the basics for a happy customer journey in the new age.

Signup to share your stories

Contact us

    Subscribe to our news letter!

    Jonathan Dierckx

    Jonathan Dierckx

    My studies Marketing taught me the principles of customer satisfaction. In several roles and contexts, I’ve been able to practice and further develop the art of helping customers. My natural amount of empathy certainly helps to understand and evaluate a customer’s thoughts and feelings. My passion and interest in computers, software and gadgets lead me the way to the IT industry. This passion certainly helped me to understand software and technology. My non-technical background helps me to connect with end-users and customers in general. During my career I have fulfilled several roles in which customers, in its broadest sense and whether in a sales context or not, are placed centrally: end user coaching, key-user evaluation sessions, customer & solution analysis, post-go-live evaluation, partner management, account management,… You name it! I always focus on a long lasting and permanent relationship with my contacts. Honesty, trust, win-win, and direct communication are my core values. Feel free to reach out for any questions, assistance or guidance when needed.

    Older Posts

    Recent Posts

    How to boost operational efficiency with Managed Services?

    Just like a well-functioning team is made up of quality players who know what to do on the pitch, a company’s success is determined by the efficiency and strengths of its different departments, each completing different tasks with different skills, but all striving towards the same goal: company growth through best practices and continuously improving products and services.

    Read More
     0

    How Scriptura Template Factory boosts operational efficiency

    Over the past few weeks we’ve delved deeper into how companies can improve operational efficiency. In this week’s blog, we’ll talk about operational efficiency in template design. More specifically we will shed a light on the benefits of Scriptura’s Template Factory and how each of these benefits can boost operational efficiency within your company.

    Read More
     0