Read. Gather ideas. Discuss.

Clear & digital customer interactions form the basics for a happy customer journey in a new age. 

 

Get in touch! We'd love to help you explore.

Contact Us
Browse our Library

Subscribe to Email Updates

Jonathan Dierckx

Jonathan Dierckx

My studies Marketing taught me the principles of customer satisfaction. In several roles and contexts, I’ve been able to practice and further develop the art of helping customers. My natural amount of empathy certainly helps to understand and evaluate a customer’s thoughts and feelings. My passion and interest in computers, software and gadgets lead me the way to the IT industry. This passion certainly helped me to understand software and technology. My non-technical background helps me to connect with end-users and customers in general. During my career I have fulfilled several roles in which customers, in its broadest sense and whether in a sales context or not, are placed centrally: end user coaching, key-user evaluation sessions, customer & solution analysis, post-go-live evaluation, partner management, account management,… You name it! I always focus on a long lasting and permanent relationship with my contacts. Honesty, trust, win-win, and direct communication are my core values. Feel free to reach out for any questions, assistance or guidance when needed.

Older Posts

Recent Posts

How to boost operational efficiency with Managed Services?

A company’s success is determined by the efficiency and strengths of its different departments, each completing different tasks with different skills, with the same goal: company growth. As such a company’s core business shouldn’t be managing their customer communications platform. It’s ours. Read More

How Scriptura Template Factory boosts operational efficiency

In the past, companies would rely on their own skills and in-house resources to develop and manage document templates. These days managing the perfect team of templaters has become impossible. Discover the benefits of Scriptura’s Template Factory and how it can boost operational efficiency. Read More