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Jim Verbist

Jim Verbist

My passion is to translate your requirements into a lean & mean delivery plan and transform our customer needs into real business value, always focusing on the interests of our customers, our consultants and the general interest of Inventive Designers and its products. I’m always open for an open and constructive conversation willing to help as much as possible, without promising the impossible. My key assets to build a long-term relationship are trust and reliability. I hope to meet you soon as a prospect, a customer or as a partner. Let’s take together the next mile into your customer communications management challenge !

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CEO Jim Verbist shares a glimpse of ENGAGE18

At the end of October Inventive Designers will host ENGAGE18. Customers, partners and everyone interested in tomorrow’s customer communications standards will learn why the ‘when’ is as important as the ‘what’ and ‘how’, as industry experts from InfoSquare, Doccle, Tripolis and others will take the stage. None other than digital expert Steven Van Belleghem and motivational speaker Marc Herremans will share their insights all before Inventive CEO Jim Verbist will reveal … a well-kept secret. 

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How to overcome the hurdles of digital adoption?

We connect, download, stream, sign in, upload, update… all the time. We live in a digital world. A world that provides opportunities and the means to progress, facilitate and improve. That’s why today many organisations are investing big money in digital transformation programs. Some of them do so in order to get rid of outdated legacy systems or because they want to focus on social media presence and behaviour tracking. Others seek to ensure availability of all digital channels.

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3 ways to get the most out of your customer communications

Facebook, LinkedIn, newsletters, apps, websites … Businesswise these channels are all different means to the same end: engaging with your target audience in order to turn interested prospects into long term happy customers. But as companies try their hardest to squeeze every channel for every ounce of potential, customers themselves see this differently. In fact, they don’t think in channels at all. Customer expectations are all about getting the right communication at the right moment. And the ability to act upon it. Immediately.

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Services' view on Customer Satisfaction

Every professional service organization is aware that customer satisfaction is important to differentiate from the competition.

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