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Clear & digital customer interactions form the basics for a happy customer journey in a new age. 


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Jim Verbist

Jim Verbist

My passion is to translate your requirements into a lean & mean delivery plan and transform our customer needs into real business value, always focusing on the interests of our customers, our consultants and the general interest of Inventive Designers and its products. I’m always open for an open and constructive conversation willing to help as much as possible, without promising the impossible. My key assets to build a long-term relationship are trust and reliability. I hope to meet you soon as a prospect, a customer or as a partner. Let’s take together the next mile into your customer communications management challenge !

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Recent Posts

CEO Jim Verbist shares a glimpse of ENGAGE18

At the end of October, Inventive Designers welcomes customers, partners and everyone interested in tomorrow’s customer communications standards at ENGAGE18. In advance of the event, we sit down with Jim Verbist as he shares a glimpse of what we may expect to see and discover come end of October. Read More

How to overcome the hurdles of digital adoption?

We connect, download, stream, sign in, upload, update… all the time. Organizations today are investing a lot in digital transformation programs. Some of them to get rid of outdated legacy systems or to focus on social media presence. Others seek to ensure availability of all digital channels. Read More

3 ways to get the most out of your customer communications

Channels like apps, Facebook, LinkedIn, ... are a way to engage with your target audience in order to turn interested prospects into long-term happy customers. But what about meeting your customers' expectations when they don't think in multiple channels? Read More

Services' view on Customer Satisfaction

Our customer centricity is an obvious and important driver to achieve an overwhelming customer satisfaction. Read More